Shipping & Returns

At Kanzy Flowers, we strive to ensure that your floral arrangements arrive fresh and beautiful. Here’s what you need to know about our shipping and delivery services:

Delivery Areas & Fees

• Same-Day Delivery: Available within San Diego and nearby suburbs.
• Delivery Fees:
  • Local delivery starts at $10.
  • Downtown San Diego has a standard delivery fee of $30.
• Delivery Radius: We deliver up to 40 miles from our shop.

Delivery Hours

• Our standard delivery window is between 12 PM and 4 PM.
• For early morning events, we recommend arranging delivery the day prior.
• For urgent deliveries needed by 10 AM, you may pick up your flowers at our shop between 10 AM and 5 PM.

Alternative Delivery Options

You may also arrange an Uber delivery by contacting us directly. Payments for this service can be processed via Zelle or credit card over the phone.

Additional Details

• Bouquets are transported in temporary aqua boxes to maintain freshness.
• Every order includes a complimentary greeting card, flower care instructions, and flower food.

Return Period

If you are not satisfied with your floral arrangement, you may return it within 24 hours of delivery for an exchange for another bouquet or boxed arrangement.

Exchange Process

To initiate an exchange, please contact us within the 24-hour window through:

• Email: info@kanzyflowers.com
• Phone: (619) 277-2478

Please provide:

1. Pictures and/or videos of the flowers.
2. A description of the reason for your return or exchange.

We will arrange for complimentary delivery of a replacement arrangement to your door and pick up the original arrangement for investigation by our florist.

We appreciate your understanding and are dedicated to ensuring your satisfaction with our products.

Thank you for choosing Kanzy Flowers!